How do I determine my water filtration sink unit's model number?

If you do not know your under counter sink unit's model number, you can find it on the white mounting bracket. Counter top unit model numbers are located on the base. If you're having trouble, please feel free to contact us for help.

..........................................

Is there a warranty on your water filtration units?

Yes. Environmental Water Systems offers a 10-year manufacturer warranty on all whole home water filtraiton systems and all point of use sink filtration units (including Heater Guard) have a 1-year manufacturer warranty. Click here for full warranty information.

..........................................

What is the difference between the CWL and EWS Series of product?

The CWL and EWS Series of product both incorporate the highest USA-made quality in tanks, valves, carbon filtration media, engineering, and workmanship. The only difference between the systems is that the EWS Series incorporates the ICN Conditioner(s) to physically condition water. This conditioning assists with problems associated with water hardness.

Throughout the country, water conditions are incredibly diverse. There are municipal or well water applications that do not require any treatment regarding water hardness. Therefore, the CWL Series offers filtration only for these areas without water hardness issues. We are not looking to over-sell or provide product that is unnecessary for your needs.

..........................................

What contaminants will the CWL and EWS Series remove or reduce?

The highest quality medical-grade Granular Activated Carbon (GAC) is used in all CWL and EWS filtration due to its high removal capacities. GAC Filtration is for the general removal of chlorine, chloramines, gases, dyes, fuels, man-made pollutants, and volatile organic contaminants. Filtration of these items compliment most municipal water for taste, odor, clarity and quality for oral intake, absorption and inhalation.

The following reference chart is not complete, but does provide a nice overview.

Click to view a PDF file of our GAC Reference Chart and Removal Capabilities.

..........................................

Where do I begin to learn about my well water?

 For most of us, we turn on the tap and expect basic quality water that is treated, monitored, tested, and consistently delivered by the city. However, for those on their own well, this is not usually the case. Well water is generally unmonitored, untreated, and may have issues with delivery. Our Guide for the Private Well Owner (PDF) is a comprehensive look at your well, its mechanics, and its water quality.

..........................................

Why do I need to test my well water?

To properly provide you the correct product for your home, we must know what problems we may be attempting to solve. A complete and independent well water test will provide us specific information to help you select the right product for you and your home. Click here for a complete list of what should be tested and if needed, a referral to labs.

..........................................

Where, how and what do I test for?

 This is simple. We can recommend to you an independent, EPA Certified lab that provides you with an easy to use test kit. This lab sends a cooler to you, you take the sample according to the instructions, and place everything back in the cooler. Included in the price is the overnight express back to the lab for proper preservation and testing. This test was designed with EWS, Inc.'s high standards for water quality, and provides a very complete picture of your well water in order to specify correct product. Click here for a complete list of what should be tested and if needed, a referral to labs.

..........................................

Who installs water filtration systems?

Whole Home
Installation of whole home filtration systems is no more difficult than installing a water heater. A typical installation should take a professional plumber between one and three hours to complete. Complete instructions come with every unit and are also available online.

Sink
Installation of sink filtration units is as easy as installing a kitchen faucet. You or your professional plumber can install these units in about an hour.

Service Guides
These service guides come with each and every unit and give simple instructions for the proper set-up, installation and start-up of every system. For your convenience, product service guides have been added below.